Finance and Business Operations Manager

Finance & Accounting

• Oversee the day-to-day financial and accounting activities for the Bronx DSD operation and provide hands-on support and backup as needed.

• Manage the month-end close process, including review of journal entries, account reconciliations, inventory reconciliation and review of financial results.

• Review P&L performance, investigate variances and provide management with clear insights into business performance and opportunities.

• Maintain accurate financial information within the ERP system, including revenues, expenses, purchasing, inventory and customer-related data.

• Partner with Finance leadership on annual budgeting, forecasts and periodic outlooks.

• Develop financial analyses and models to support operational decisions, customer opportunities, promotions, new products and other business initiatives.

• Establish, maintain and report key financial and operational KPIs.

• Oversee route settlement activities, cash collection, accounts receivable and related financial controls.

• Oversee the preparation and accuracy of sales and/or driver commission calculations.

• Prepare ad hoc financial and operational analyses as needed.

 

Administration & Customer Service

• Lead the administrative functions that support the daily DSD operation.

• Oversee customer service activities, ensuring orders, customer questions, credits, pricing issues and service concerns are handled accurately and promptly.

• Ensure customer, product, pricing and other master data are accurately maintained within business systems.

• Coordinate with Sales, Operations and Finance teams to support new customers, new product SKUs and changes to existing business.

• Identify opportunities to simplify processes, strengthen controls and improve service levels.

• Serve as a key point of coordination between the Bronx DSD operation and corporate support teams.

• Serve as the local business systems power user for the DSD operation, supporting the effective use of our ERP, WMS, SharePoint, Power BI dashboards, routing and GPS tracking software, and other office technology.

• Partner with Corporate IT on technical issues and system support needs.

• Help identify opportunities to improve how technology and business systems are used across the operation.

 

Team Leadership

• Manage a team comprised of accounting, customer service and operations support.

• Foster a culture of maintaining personal, driving and food safety standards in accordance with the company’s policies and procedures.

• Backfill for direct reports when away for vacation, sick or personal time off.

• Perform other duties or responsibilities, as assigned.

• Travel as needed to Los Angeles headquarters for meetings/training.