Custodian B

Facilities Maintenance Operations (FMO) offers building & landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business.

Job-Specific Responsibilities:

As described in the customer service level agreement, responsibilities may include but are not limited to: 

• Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to: offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas and entryways, as assigned.

• Maintains all assigned areas in a clean, orderly, and sanitary manner.

• Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas.

• Restocks restroom and kitchen area consumable supplies daily.

• Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned.

• Dusts and/or washes furniture, walls, and horizontal surfaces.

• Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums.

• Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points.

• Strips, waxes and burnishes floors using power floor machines.

• Operates heavy-duty wet pick-up machines to remove liquids from floor surfaces.

• Washes interior windows and first floor exterior windows.

• May be assigned to perform residential housekeeping during Reunion/Commencement events. Performs related duties as required.

• May be required to move furniture or other heavy objects for extended periods of time.

• Performs snow removal assignments including shoveling, sweeping, and applying ice melt or sand. May be required to operate equipment, including heavy floor machines.

• May be required to use ladders on a regular basis. 

• May be required to work occasional overtime in support of business needs.

• Required to wear a clean, neat uniform and maintain a professional image at all times.

• Must display and wear an ID badge at all times. 

• Wear safety equipment and clothing when appropriate and/or required. 

Working Conditions:

Emergency Status Designation:

Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).

Physical Requirements:

Ability to perform repetitive tasks as listed in the Duties and Responsibilities. Such tasks require repetitive stooping, bending, reaching, and carrying, especially to vacuum, sweep and mop stairwells, perform high and low dusting or cleaning, etc. Must be able to tolerate dust and other airborne particles as well as approved cleaning chemicals. Must be able to lift and carry up to 50 lb. routinely, on a daily basis. May be required to lift and carry five-gallon pails of cleaning liquids at various times (weighing up to 50 lbs.)