Manager, Student Support

Position Overview:

The Manager, Student Support provides regional leadership and oversight for School Counseling, Section 504, ESOL, student well-being and mental health supports, crisis response, and student and family support partnerships. This position is year-round. 

The Manager serves as a consistent regional resource for counselors and school leaders by providing guidance, coaching, resources, and problem-solving support while developing clear and consistent systems across campuses. Through this work, the Manager helps ensure students have access to the academic, social-emotional, and individualized supports they need to be successful. 

Specific Position Duties:

School Counseling & Student Support

• Coach and support school counselors across campuses.

• Strengthen consistent counseling practices and student support systems.

• Help schools problem-solve barriers impacting student success and well-being.

Student Wellness & Crisis Support

• Support student mental health, wellness, and early-intervention efforts.

• Help coordinate counseling and resources during grief, crisis, or other significant student needs.

• Connect schools and families with appropriate community resources and supports.

Section 504 & ESOL

• Provide regional guidance and support for Section 504 and ESOL programs.

• Support consistent documentation, services, accommodations, and compliance.

• Provide schools with practical tools, training, and resources.

District & Community Partnerships

• Serve as a regional contact for DCPS and community partners related to student support.

• Help schools understand and implement district guidance and requirements.

• Strengthen partnerships and resources available to students and families.

Regional Testing Support

• Support regional coordination of state, district, and school-based testing.

• Provide guidance and problem-solving support to school testing coordinators.

• Help ensure appropriate student accommodations are planned and implemented.

Collaboration & Continuous Improvement

• Partner with school and regional leaders to strengthen student support systems.

• Identify trends, needs, and opportunities for improvement across campuses.

• Elevate significant concerns to the Director of Student Services