Accounts Receivable Associate

Highly motivated and reliable person needed to support as Accounts Receivable Associate. The ideal candidate for this position must have an intermediate level knowledge of MS Excel. Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels. Our work environment is team oriented and very fast paced; therefore, a strong candidate must have excellent organizational skills, time management skills in addition to a professional attitude and attire that exemplifies the Expeditors culture.

Major Duties and Responsibilities:

• Perform weekly customer contact on all client invoices in a high volume and fast paced environment

• Ensure all invoices are paid in terms

• Provide up to date detailed notes listing actions/status on each invoice in the Accounts Receivable system

• Summarize efforts weekly with Accounts Receivable Supervisor

• Proactively identify problem accounts or disputed invoices and follow up queries via email/telephone to effectively resolve issues through building key relationships with customers and internal staff

• Assist with process improvements related to problematic accounts and work directly with manager for process resolution

• Process credits and issue refunds to customers weekly

• Build key relationships with district operations to quickly resolve invoice issues

• Retrieve and research information as needed

• Support Accounting Department with miscellaneous projects and assignments