Concierge Hotel

Description SUMMARY: Spa Concierge work to ensure that the overall spa experience of each guest is optimal by focusing on ensuring that all guest service standards are upheld. Responsibilities include all guest interactions, answer all coming calls, email correspondence, booking spa reservations, completing confirmations, conducting retail sales processing payments. confirming service provider schedules, assisting with guest recovery, opening & closing the spa, and communicating all spa activit…