Analytics Engineer, Conversational Analytics

Join Tech @ Ro to build the future of healthcare, from the ground up!

At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.

We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.

At Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.

…and we’re just getting started. 

As part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:

Solve complex, high-concurrency problems across a full-stack platform

Build and ship quickly with tight feedback loops and real-world impact

Own systems end-to-end, from architecture to production performance

Work alongside experienced operators, technical leaders, and clinicians

Help define how modern healthcare should be delivered

We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.

If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.

The Role

We are looking for an Analytics Engineer who will supercharge the organization by more fully unlocking Conversational Analytics. You thrive in a startup setting, where every day is different and the problems that you’re tackling don’t have established solutions. 

The role will have two primary focuses:

1) building data models/semantic models, documentation, context, and evaluations to strengthen our LLMs’ ability to consistently achieve the correct answers, and 

2) training non-data stakeholders to more efficiently and effectively interact with our data stack. 

You will start your time by diving deep into day-to-day analyst work and as you build a strong understanding for how data is used by end stakeholders and build business context. You’ll then transition to building out tooling that allows stakeholders to self-service via Conversational Analytics. You take pride in developing tools, processes, and working frameworks and teaching your colleagues how to use them to better leverage data to generate insights and operationalize data. You have a bias for action, strong communication skills and a continual learning mindset.