Cage Shift Supervisor

Assist Casino Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies and procedures, laws and regulations.

• Responsible for the physical, custodial control of all casino cage assets during assigned shift as well as currency transactions reporting. 

• Supervise, train, evaluate work performance, coach, and assist in scheduling team members.

• Review and monitor documents and transactions to ensure compliance with gaming regulations, laws, company policies and procedures.

• Maintain customer credit records.

• Report and research any cage variance.

• Ensure customers receive friendly, accurate, and timely service.

• Audit and verify transactions with table games department.

• Approve check cashing and credit issuance in accordance with established company policies.

• Resolve customer complaints and disputes.

• Perform duties of Casino Cage/Credit Manager in their absence.

• Balance and fill the NRT machines on the casino floor.

• Other duties as assigned by management.