Workplace Transition Leader

Manager`s Comments​

Need stronger experience in Desktops & Applications as also in Integration of various systems and platforms.

Workplace Avesis Transition Lead needed. This person will lead the workplace transition activities in support of the Avesis integration.

Location is Phoenix, AZ or Owings Mills, MD.

Duration is 6 months with the possibility of an extension.

Description:

This role is requested to lead the workplace transition activities in support of the Avesis acquisition. 

Provide single point accountability for establishing and executing a plan to integrate Avesis's workplace equipment over to a Guardian Standard

Accountable to work with managed services provider to migrate & transform existing companies workplace support, operational, and lifecycle activities from company to managed services provider

Accountable for day to day running of a workplace support organization including staff leadership

Technical support to business units in areas that are outside of the scope of the Deskside Support Team, including application troubleshooting and connectivity issues (including connectivity issues for teleworkers, involving ISPs).

ITS point of contact for business units, in order to provide a consistent resource for technical issues and facilitate issue resolution and acquire feedback.

Troubleshoot, escalate and or co-ordinate the resolutions of hardware and software issues crossing IT disciplines.

Work within a team environment to facilitate constant improvements of service deliveries for support and technical resolutions.

Participate in internal projects as required.

Operate under minimal supervision

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