Technical Operations Coordinator

ABOUT AIR APPS

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.

Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.

Join us on this journey to redefine resource management—and change lives along the way.

THE ROLE

As an Operations Coordinator, you will be instrumental in ensuring the seamless execution of day-to-day operations across teams. You will coordinate tasks, track initiatives, and help maintain momentum on multiple workstreams. This role requires exceptional Jira skills, keen attention to detail, and strong communication abilities. You will report directly to the CEO.

RESPONSIBILITIES

- Coordinate and monitor daily operational tasks.

- Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision.

- Ensure timely follow-ups, task closures, and status updates.

- Organize and maintain documentation, dashboards, and workflows.

- Assist in preparing reports, dashboards, and presentations for internal stakeholders.

- Flag potential blockers or delays and communicate proactively to resolve issues.

- Identify opportunities to streamline operations or improve coordination processes.

REQUIREMENTS

- Around 2–4 years of experience in an operations, coordination, or administrative support role.

- Expert-level proficiency in Jira - including creating dashboards, automations, custom fields, filters, and reporting tools.

- Strong organizational skills with the ability to manage multiple moving parts across different teams.

- Excellent verbal and written communication skills.

- Proactive, resourceful, and detail-oriented mindset with a team-first attitude.

WHAT BENEFITS ARE WE OFFERING?

- Apple hardware ecosystem for work.

- Annual Bonus.

- Medical Insurance (including vision & dental).

- Disability insurance - short and long-term.

- 401k up to 4% contribution.

- Air Conference – an opportunity to meet the team, collaborate, and grow together.

- Transportation budget

- Free meals at the hub

- Gym membership

DIVERSITY & INCLUSION

At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.

APPLICATION DISCLAIMER

At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

IMPORTANT NOTICE

Air Apps does not partner with nor is represented by any recruiting agencies, staffing firms, or third-party recruiters in connection with our hiring efforts. All legitimate communication regarding Air Apps opportunities will come exclusively from an official @airapps.com http://airapps.com email address. Additionally, all open positions are published only through our official careers platform, Ashby.

If you are contacted by anyone claiming to represent Air Apps from a different email domain, through a recruiting agency, or via a job posting source other than Ashby, please exercise caution. We do not accept unsolicited candidate submissions from agencies, and any such submissions will not be considered.