Security Manager

We are seeking an experienced Security Manager to build and lead the security program for a 24/7 workforce accommodation hub supporting more than 4,000 residents, employees, contractors and visitors. The hub functions as a large residential campus, with controlled entrances, lodging, dining and recreation facilities, parking and traffic flows, service deliveries, construction interfaces and continuous operations.

The Security Manager will report to the Hub General Manager, will be the site authority for physical-security operations and the primary security advisor to hub leadership. The Security Manager will align multiple contract security teams under one operating model, establish clear post orders and escalation protocols, manage access and badging, lead incident response and investigations, and use data to continually improve performance.

 

The Security Manager will lead

• Integrated security operations. Direct the 24/7 security program across gates, patrols, dispatch/control room, resident areas, parking, deliveries, special events and other assigned posts.

• Contractor performance. Set service expectations, validate staffing and qualifications, review schedules, conduct post inspections, manage deficiencies and hold security vendors accountable to contracts and key performance indicators.

• Site security plan. Own the site security plan, post orders, standard operating procedures, emergency response protocols and threat-specific playbooks; keep documents current as occupancy and construction activity change.

• Access, badging and traffic control. Maintain a reliable credentialing and visitor-management program; protect restricted areas; coordinate vehicle screening, deliveries, parking enforcement and safe pedestrian/vehicle movement.

• Incident command and emergency readiness. Serve in the site's incident-management structure; coordinate response to violence, threats, trespass, theft, fire alarms, medical events, severe weather, missing persons, demonstrations and other critical events.

• Investigations and reporting. Ensure incidents are stabilized, documented, preserved and escalated; lead or coordinate investigations, evidence handling, interviews, trend analysis and corrective actions in partnership with HR, Legal and law enforcement.

• Security systems. Oversee operational use and availability of CCTV/video management, access-control, intrusion/alarm, radio, duress and incident-management systems; coordinate maintenance and lifecycle needs with IT and Facilities.

• People leadership and training. Establish a professional, service-oriented security culture; verify orientation, licensing and site-specific competency; coach supervisors; lead drills and after-action reviews.

• Risk and continuous improvement. Conduct security risk assessments, audits and vulnerability reviews; monitor emerging threats; maintain the security risk register and recommend practical mitigations, budgets and capital priorities.

• Stakeholder relationships. Build effective working relationships with hub operations, Safety, HR, Facilities, IT, client representatives, construction teams, emergency medical providers, fire services and law enforcement.