Air Import Agent

Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Air Import department.

• Smooth and timely freight flow.

• Accurate and timely data entry into our operating system.

• Track and trace Air Import files as required.

• Daily monitoring of in-transit delays & update of the appropriate event codes.

• Timely delivery of freight to customers for Import shipments.

• Ensure documents are timely sent to outside brokers for customs purposes.

• Always meet compliance with regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

• Overseas communications, timely responses to emails and requests (internal and external)