Account Manager - Mid Market

As a Account Manager - Mid Market, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships.

What you’ll do:

• Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals, consistently surpassing revenue goals while delivering meaningful impact for customers.

• Articulate value: Build trust with executives by addressing critical challenges and positioning Freshworks as a partner that drives measurable business results.

• Execute the sales process: Lead complex sales cycles end-to-end, securing strategic wins and fostering long-term partnerships.

• Learn & collaborate: Champion collaboration across teams to uncover opportunities, strengthen retention, and expand customer success.

• Hunt & prospect: Build a strong, future-ready pipeline with accurate forecasting and consistent execution. Travel as required to connect in person, foster relationships, and represent Freshworks with purpose.