Business Operations Analyst

• Manage, monitor and provide Q/A on all solutions running in the District

• Create reports based on needs of product and/or operational departments

• Internal reporting (i.e. status and analytical reports)

• Help quantify the productivity results of each solution or tool created

• Mapping processes using available tools

• Develop and provide technical training for operational staff

• Data analysis

• Expeditors system tools (i.e. Branch exp.o, Report Scheduler, etc.)

• Assist operations with data requirements needed to perform their daily tasks

• Maintain project ticketing system capturing status, timeliness, priorities and future projects and be able to provide this update to the reporting structure for this position

• Incorporate new technologies and technical advancements within operational training

• Collaborate with other BPAs on best practices and technology solutions

• Develop and share AI (Copilot) solutions within the district

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  

• Write with pencil/pen/marker 

• Functions performed primarily while seated at desk