Quality and Compliance Analyst

Quality Management System (QMS)/Business Operations

• Monitor and provide Q/A on solutions and processes running in the district

• Create reports based on the needs of product and/or operational departments

• Prepare internal reporting (i.e., status and analytical reports)

• Help quantify the productivity results of each solution or tool created

• Map processes using available tools and identify improvement opportunities

• Perform data analysis using Expeditors system tools (i.e., Branch exp.o, Report Scheduler, etc.)

• Assist operations with data requirements needed to perform their daily tasks

• Maintain a project ticketing system capturing status, timeliness, and priorities and provide updates to the reporting structure for this position

• Support quality record keeping so that written procedures are documented, understood, followed and retained in compliance with OPS and local regulations

• Develop and provide technical and quality-related training for operational staff

• Develop and share AI (Copilot) solutions within the district

GDP / Healthcare Quality & Compliance

• Support the Responsible Person (RP), the district, and employees in complying with GDP requirements as they relate to the district facility type and GDP customer requirements

• Follow up on GDP compliance tasks and related corrective actions, employing due diligence and maintaining full compliance to procedures and appropriate regulations

• Assist in ensuring that Expeditors owned or leased facilities and equipment are maintained to GDP standards

• Support the completion and documentation of risk assessments for activities that may impact GDP or customer product

• Support operations on recalled, returned, quarantined, rejected, or falsified products as per customer instructions

• Support corrective and preventive action (CAPA) documentation so that appropriate actions are recorded and implemented correctly and on time

• Help ensure customers are informed in writing of any issues with shipments

• Support the application of appropriate transport requirements and methods for cold chain, ambient, and hazardous product, and help confirm transport equipment is appropriately qualified

• Support compliance with agreed customer requirements as documented in the Customer SOP

• Coordinate the tracking of GDP training assignments, deadlines, and refresher training in the PDC, and escalate non-compliance to the RP / District Manager

• Support internal self-assessments and help prepare for external customer or regulatory audits, and communicate results

• Support GDP document control, ensuring current-version documents are used, recorded, and retained using Expeditors systems

• Support GDP Service Provider profile maintenance in CRM per Expeditors standards

• Attend conference calls with the Healthcare Regional Team as required

• Participate in departmental and other district meetings as appropriate to discuss quality and GDP compliance