Practice Manager

• Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.

• Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.

• Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.

• Collaborate with the RVP to implement strategic initiatives and support practice growth.

• Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.

• Oversee compliance with HIPAA, OSHA, and other regulatory requirements.

• Provide administrative support to physicians and clinical staff as needed.

• Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency.

• Foster a collaborative and supportive team environment that promotes staff engagement and professional development.

• Enforce office policies and procedures to maintain operational excellence.

• Perform other related duties as needed.