Technology Engineer – Senior (1043) - Applications Specialty - Citywide (C00094)

Under general direction, analyzes, plans, designs, implements, maintains, troubleshoots and enhances technology. Serves as the senior technical contributor for systems or platforms.

The 1043 Senior Technology Engineer is the advanced journey level in the Engineer series. The class is distinguished from the journey level 1042 Technology Engineer by the complexity and size of the systems or network supported. It is also distinguished from the Journey level by the amount of discretion exercised over technical issues, problems and resolutions, and that it possesses a significant level of specialized technical and functional expertise beyond that expected at the Journey level. This level is distinguished from the Principal level 1044 Technology Engineer – Principal in that Senior level exercises no or limited supervisory responsibilities or the lower technical leadership displayed. Positions at this level require highly specialized performance of their duties. The Senior level formulates recommendations consistent with directives, policies, standards and regulations. Work is judged primarily on overall results with great latitude in determining work methods and assignment requirements. The Senior has greater authority over assignments and decisions required to complete the work than lower level classifications.

The Technology Engineer series is distinguished from the Technology Analyst/Designer series as the Technology Engineers build, implement, and maintain core technology infrastructure, whereas the Technology Analyst/Designers analyze business needs, designs systems and services, and oversee implementation and ongoing improvement.

Supervision Exercised:

May provide supervision to subordinate Technology Engineer staff or other technical staff. May serve as the lead technical person in a work unit. May provide consultation and guidance to other Technology job families. Supervisory responsibilities are ancillary to the main intent and focus of the position.

Essential Duties:

1.    Leads in the configuration, maintenance, enhancement and support of platform services, APIs, integration services, commercial software packages, internally developed applications, and web services.

2.    Leads in the customization and addition of new features to platform services, commercial software packages, and internally developed applications, and system integrations according to end user requests.

3.    Leads the maintenance of day-to-day operations of various platform services and applications.

4.    Leads in designing and building platform capabilities, API services, and applications based on customer's requirements and specifications.

5.    Writes and performs tests for applications, fixes problems as they arise and assists with product launches.

6.    Provides technical support and helps to troubleshoot problems related to platform services and applications.

7.    Writes technical documentation and uses best software development and delivery practices regarding version control and testing.

8.    Performs software upgrades and assists in keeping track of software licensing.

9.    Assists with managing vender relationships including scoping of platform and application services and review of deliverables.

*This position may include additional duties as assigned.*