Technology Engineer – Principal (1044) - Applications Specialty - Citywide (C00098)

Under general direction, provides direct ongoing supervision to other Technology Engineers and/or provides technical leadership and direction and assumes technical responsibility for completion of major projects, or serves as the top technical authority for one or more related specialties. Performs and reviews complex work involving analysis, planning, designing, implementation, maintenance, troubleshooting and enhancement of systems or platforms. Serves as the lead technical architect for systems or platforms.

The 1044 Principal Technology Engineer is the highest level in the Engineer series and may be assigned to function as a supervisor, expert or project leader. When assigned as a supervisor, develops, coordinates and executes policies, methods and procedures, and supervises personal; when assigned as an expert, performs work requiring a very high level of technical knowledge of a specific area or ability to integrate at a high level the knowledge of several areas (this is not considered to be a part of the normal career path for employees in this series; rather it is reserved for those employees with a mastery of specific technologies or a particular expertise); when assigned as a project leader, manages and provides technical leadership of projects involving large-scale, complex and highly analytical tasks. Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives, and in applying concepts, plans and strategies which may deviate from traditional methods and practices.

The Technology Engineer series is distinguished from the Technology Analyst/Designer series as the Technology Engineers build, implement, and maintain core technology infrastructure, whereas the Technology Analyst/Designers analyze business needs, designs systems and services, and oversee implementation and ongoing improvement.

Supervision Exercised:

May supervise subordinate Engineers staff and technical staff in the assigned work unit; or as a Project leader, coordinate a team of workers within the assigned work unit or jointly with other unites. May be expected to provide consultation and guidance to Technology professionals and non-Technology professionals.

Essential Duties:

1.    Conceptualizes the need for and plans and ensures maintenance, design, implementations and enhancement of platform services, APIs, integration services, commercial software packages, internally development applications, and web services.

2.     Conceptualizes designs and oversees the customization of new features to platform services, APIs, integration services, commercial software packages, internally developed applications and system integrations according to end user requests.

3.    Oversees the day-to-day operations of various platform services and applications.

4.    Oversees the development of new platform capabilities, API services, and applications based on customer's requirements and specifications.

5.    Designs and writes test plans and ensures performance of applications, designs and leads implementation of fixes for problems as they arise, and leads product launches.

6.    Provides leadership for technical support and leads the troubleshooting of problems related to platform services and applications.

7.    Leads and guides writing of technical documentation and develops and implements best practices regarding version control and testing.

8.    Oversees performance of software upgrades and keeps track of software licensing.

9.    Manages vender relationships including scoping of platform and application services and review of deliverables.

*This position may include additional duties as assigned.*