Technology Engineer – Principal (1044) – Networks Specialty - Citywide (C00099)

Under general direction, provides direct ongoing supervision to other Technology Engineers and/or provides technical leadership and direction and assumes technical responsibility for completion of major projects, or serves as the top technical authority for one or more related specialties. Performs and reviews complex work involving analysis, planning, designing, implementation, maintenance, troubleshooting and enhancement of systems or platforms. Serves as the lead technical architect for systems or platforms.

The 1044 Principal Technology Engineer is the highest level in the Engineer series and may be assigned to function as a supervisor, expert or project leader. When assigned as a supervisor, develops, coordinates and executes policies, methods and procedures, and supervises personal; when assigned as an expert, performs work requiring a very high level of technical knowledge of a specific area or ability to integrate at a high level the knowledge of several areas (this is not considered to be a part of the normal career path for employees in this series; rather it is reserved for those employees with a mastery of specific technologies or a particular expertise); when assigned as a project leader, manages and provides technical leadership of projects involving large-scale, complex and highly analytical tasks. Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives, and in applying concepts, plans and strategies which may deviate from traditional methods and practices.

The Technology Engineer series is distinguished from the Technology Analyst/Designer series as the Technology Engineers build, implement, and maintain core technology infrastructure, whereas the Technology Analyst/Designers analyze business needs, designs systems and services, and oversee implementation and ongoing improvement.

Supervision Exercised:

May supervise subordinate Engineers staff and technical staff in the assigned work unit; or as a Project leader, coordinate a team of workers within the assigned work unit or jointly with other unites. May be expected to provide consultation and guidance to Technology professionals and non-Technology professionals.

Essential Duties:

1.    Oversees the establishment of wired and wireless network environments and connectivity solutions by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications.

2.    Oversees the performance of day-to-day networking tasks to ensure network reliability, availability and serviceability within minimal interruption.

3.    Provides complex technical support, responds to complex work orders and tickets from the users, analyzes and solves complex reported network problems.

4.    Oversees the configuration of firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.

5.    Oversees and participates in network and connectivity technology upgrade or expansion projects, including installation of hardware, software, and connectivity services and integration testing, as well as coordinating these activities without disturbing function of other systems.

6.    Develops and produces complex documentation for installation, network topology and troubleshooting of network and connectivity hardware, software, and services.

 

*This position may include additional duties as assigned.*