Health Worker 1 (2585) - Citywide - H00194

Location: Positions may be located but not limited to: Zuckerberg San Francisco General Hospital (ZSFG), Laguna Honda Hospital (LHH), and various clinics. 

Shift: Days, nights, weekends, and/or holiday shifts may be required, depending on the position.

Under the close supervision and guidance of health professionals and paraprofessionals, the

Health Worker 1 effectively communicates with community residents, as well as program staff

and performs a wide variety of well-defined duties designed to aid and encourage members of

the community to utilize Health Department services. The essential functions include, but are not limited to: 

• Participate in an intensive training program to become familiar with community resources

• Provide general advice to patients and others regarding available services

• Assist patients in utilizing available health and community resources

• Receive, sign in, and route patients reporting for treatment or other assistance at program facilities

• Set up and clean up after clinics and other meetings

• Maintain needed supplies; may collect patient specimens for required lab tests

• Provide language interpretation services for patients; may translate letters, pamphlets, booklets, films, and other materials

• Assist patients in making appointments for needed services

• Guide and process patients through clinics, hospitals, and other facilities

• Visit patients and community residents at home or in hospitals to provide assistance and support

• Perform routine clerical tasks related to maintaining records of the specific program involved

The Health Worker 1 may perform other duties as assigned/required.

Working Conditions: Some positions may require employees to work directly with the homeless population and individuals who have or are carriers of infectious/communicable diseases; or individuals within locked jails or psychiatric facilities. Some positions may also require exposure to inclement weather conditions and/or heavy lifting.