Program Manager

Key Responsibilities 

• Partner with ministry and departmental leaders to gather, document, clarify, and refine business, operational, and ministry requirements for new and existing technology initiatives. 

• Translate stakeholder needs into actionable plans, clearly defined scopes, and prioritized workstreams in collaboration with technical teams and leadership. 

• Create, communicate, and maintain project and product roadmaps that provide visibility into timelines, milestones, dependencies, risks, and strategic outcomes. 

• Work closely with InterTech leadership to maintain prioritization of active initiatives, balancing organizational impact, resource capacity, urgency, and long-term strategy. 

• Lead cross-functional coordination across internal teams, ministries, and departments to ensure alignment, remove blockers, and keep work moving forward. 

• Prepare and communicate updates, recommendations, and status reports to stakeholders and leadership with clarity and professionalism. 

• Manage third-party vendors and partner relationships, including engagement, communication, accountability, deliverables, timelines, and service quality. 

• Provide direction and coordination for internal staff and project contributors, helping ensure ownership, follow-through, and healthy collaboration across workstreams. 

• Facilitate project planning activities such as discovery, roadmap development, milestone planning, risk identification, issue resolution, status reporting, and change management. 

• Monitor progress across related initiatives and proactively identify and manage risks, dependencies, and opportunities for course correction. 

• Support continuous improvement of program delivery practices, documentation standards, and collaboration processes within InterTech and across partner ministries. 

• Help ensure solutions are implemented in ways that are practical, scalable, supportable, and aligned to CCV’s mission and values.