Counter Sales Associate

We are seeking an enthusiastic and customer-focused Counter Sales Associate to join our dynamic team in Guilderland, New York. As a Counter Sales Associate, you will be the welcoming face of our organization, delivering exceptional service to our valued customers while maintaining a professional and organized sales environment. This role offers an exciting opportunity to grow your retail expertise while making a meaningful impact on customer satisfaction and sales performance.

• Greet customers warmly and professionally, providing prompt assistance with inquiries and purchases

• Operate the Point of Sale (POS) system accurately and efficiently to process transactions, including credit cards, and other payment methods

• Demonstrate comprehensive product knowledge to help customers make informed purchasing decisions and identify their needs

• Maintain a clean, organized, and visually appealing sales counter area at all times

• Handle customer concerns and complaints with empathy and professionalism, working toward effective resolutions

• Restock merchandise and assist with inventory management to ensure product availability

• Collaborate with team members to create a positive and supportive shopping environment

• Multitask effectively in a fast-paced environment while maintaining attention to detail

• Adhere to all company policies and procedures to ensure smooth daily operations

• Assist with warehouse operations, including shipping and receiving, when needed

• Maintain consistent attendance and punctuality to support team success

• Identify sales opportunities and utilize effective techniques to meet sales goals