Store Associate - Four Mountain Sports - Winter 26-27

The Store Associate plays a key role in delivering a seamless and engaging guest experience across Four Mountain Sports retail and rental locations. This role is designed as a multi-functional position with a primary area of focus in either Retail Sales, Rental Technician, or Cashier operations, while supporting the broader team and other store locations as needed. Associates are expected to create welcoming, personalized interactions, understand guest needs, and confidently guide them toward the right products and services, helping to inspire each guest’s experience on the mountain and deepen their connection to Aspen Snowmass. This position reports to the Store Manager. 

Job Posting Deadline

Applications for this position will be accepted until October 1, 2026 for the 2026-2027 Winter Season.

Essential Job Functions / Key Job Responsibilities

• Deliver a welcoming first impression and a service-driven experience by engaging guests with thoughtful questions to understand their needs, experience level, and goals 

• Provide personalized product and service recommendations, outfitting guests holistically through effective selling and cross-selling of apparel, hardgoods, and accessories 

• Execute retail sales with confidence by leveraging strong product knowledge to communicate features, benefits, and appropriate use of equipment and merchandise 

• Support rental operations by selecting, fitting, and adjusting equipment to ensure comfort, performance, and safety while guiding guests efficiently through the process 

• Operate point-of-sale systems accurately and efficiently, ensuring smooth transactions while adhering to all cash handling procedures 

• Maintain a clean, organized, and visually compelling sales floor by executing merchandising and store presentation standards 

• Support inventory management through restocking, transfers, and cycle counts to ensure product availability and accuracy 

• Work collaboratively across retail, rental, and cashier functions to support business needs, demonstrating flexibility based on store demand 

• Maintain composure and deliver consistent service during high-volume periods while communicating effectively with team members and leadership 

• Address and resolve guest concerns with a sense of ownership, ensuring positive outcomes and escalating when appropriate 

• Represent Aspen Snowmass and Four Mountain Sports with professionalism while adhering to uniform, grooming, and appearance standards 

• Other duties as assigned