Club Supervisor - Snowmass Mountain Club

Position Summary 

The Club Supervisor is responsible for ensuring that members and their guests receive a warm welcome and exceptional service, creating a consistently positive experience. The role involves fostering a welcoming and engaging atmosphere that strengthens relationships between members and staff. Additionally, the supervisor will manage club and ski storage operations, ensuring that members feel confident in the club’s ability to provide unparalleled service and support. This position reports to the Club Manager.

Job Posting Deadline

Applications for this position will be accepted until August 16, 2026.

Essential Job Functions/ Key Job Responsibilities

•    Supervise club attendants and ensure adherence to service protocols and procedures

•    Engage directly with members and guests, providing top-level service

•    Communicate effectively with all departments, including reporting to management on staff and member matters

•    Organize and manage member/guest ski and board equipment at proper launch points

•    Ensure all equipment is cleaned, stored properly, and accounted for at the end of each shift

•    Maintain ongoing communication with the team regarding member/guest needs

•    Participate in the upkeep of the ski back trail, club entrance, valet lounge, and storage areas

•    Report any equipment issues or concerns to management promptly

•    Monitor club communication tools to track member arrival times and ensure timely equipment delivery

•    Stay informed about daily and upcoming club programming, functions, and schedules

•    Assist members and guests in the locker rooms, ensuring seamless service across entry points

•    Maintain a welcoming, clean, and comfortable environment for all members and guests at all times 

•    Other duties as assigned