Ski School Operations Supervisor - Snowmass Winter 26-27

The Treehouse Operations Supervisor oversees the daily operations of the children’s center, ensuring a safe, efficient, and engaging environment for both guests and staff. This role is responsible for upholding operational excellence, driving a culture of hospitality, and fostering memorable guest experiences. Serving as a hands-on leader, the supervisor provides guidance, support, and accountability to staff while collaborating across departments to achieve organizational goals. This position reports to the Director of Children’s Programs. 

•  Applications for this role will be accepted on a rolling basis

• The budgeted salary range for this position is $62,476 - $72,476. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus

Essential Job Functions / Key Responsibilities  

• Oversee daily Rental Operations, ensuring all equipment is properly maintained, sized, and available to deliver a seamless guest experience 

• Manage rental and retail product inventory, including re-orders, inter-store transfers, substitutions, and support for annual ski buy planning 

• Ensure rental and lesson guests are properly outfitted, partnering with Ski & Snowboard School staff to create a safe and positive first impression 

• Maintain expert proficiency with rental systems and ski tech procedures to support accurate equipment fitting and efficient guest flow 

• Uphold the highest safety standards by accurately processing liability documentation, completing equipment testing, and coordinating with the legal department as needed 

• Oversee daily setup, operation, and teardown of the S3 6 & under Magic Carpet in collaboration with S3 staff, ensuring a safe and welcoming learning environment 

• Ensure compliance with Tramway Safety Board and OSHA regulations, including signage, licensing, operating procedures, and evacuation protocols 

• Monitor and maintain the overall appearance and functionality of the Treehouse facility, including cleanliness, stocking, and snow removal, to ensure a guest-ready environment 

• Coordinate with property services and maintenance teams to resolve facility issues quickly and efficiently 

• Lead and develop Treehouse staff through hiring, scheduling, assigning duties, coaching, and performance evaluation, fostering a culture of excellence and hospitality 

• Identify and implement improvements to enhance operational efficiency and overall guest satisfaction within areas of oversight 

• Other duties as assigned