Guest Service Agent - Limelight Mammoth

Position Summary 

The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Front Office Manager.

Job Posting Deadline 

Applications for this position will be accepted until August 30, 2026.

Essential Job Functions/Key Responsibilities

•    Pick up and deliver guests to various local locations as scheduled by the Front Desk

•    Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests

•    Know about all daily hotel functions, locations, and times for appropriate guest direction

•    Maintain constant communication with Front Desk for itinerary changes and guest requests

•    Check inside and out of vehicles for cleanliness

•    Clean inside and outside of vehicles when needed

•    Check all essential fluids including oil and brake fluid and check the tire pressure

•    Report any problems with the vehicles to Front Office Manager

•    Follow baggage tagging procedures and ski storage procedures

•    Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas

•    Maintain a high standard of cleanliness in the Lobby and Luggage storeroom

•    Fill out vehicle maintenance checklists as directed

•    Report all accidents accurately filling out incident reports immediately

•    Assist Front Desk in locating lost baggage through airlines and guest services desk at airport

•    Other duties as assigned