Rebate Processing Coordinator - (Hybrid - Boston, MA; New York, NY - US)

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.

We are looking for a Rebate Processing Coordinator to join our Energy Efficiency Programs Team. In this role, you will support critical program operations by processing, reviewing, and validating incentive claims to ensure accuracy, completeness, and compliance with established guidelines. As part of the Energy Solutions team, you will contribute to impactful energy efficiency initiatives that reduce greenhouse gas emissions and support leading utilities and program administrators across North America. This position is ideal for a detail-oriented professional who thrives in a collaborative environment, communicates effectively with participants and internal teams, and is motivated to play a meaningful role in advancing a more sustainable energy future.

The person filling this role will be required to work in a hybrid work environment based out of our Boston, MA or New York, NY office, with an expectation of being on-site at least once per week.

Daily responsibilities include but are not limited to:

• Review incentive program claims including attachments, sales data to ensure program requirements are met.

• Communicate with participants on any claims needing further documentation and answer program-related questions.

• Monitor the rebate application queue to ensure rebate applications are processed in a timely manner.

• Collaborate with program manager on rebate processing guideline changes and updates.

• Ensure rebate program emails and phone calls are responded to in a timely manner and escalate unresolved external issues appropriately.

• Enter and maintain incentive claim information in internal or proprietary online platforms and tracking systems.

• Communicate with team members through participation in team meetings and through regular progress reports on assigned tasks.

• Format Excel spreadsheets and upload to our proprietary online platform.

• Recommend and implement process improvements as identified for maximum efficiency and accuracy.

Minimum Qualifications:

• High School Diploma.

• A minimum of 1 year of administrative or data entry work experience.

• Advanced beginner skill with MS Office tools including Outlook, Word, and Excel.

• Advanced beginner skill with database management systems.

• Excellent time management, organizational, and multi-tasking skills with strong attention to detail.

• Ability to work independently and juggle competing priorities with minimal guidance.

Preferred Qualifications:

• A bachelor’s degree.

• Prior experience in claims processing or a similar role.

• Familiarity with energy efficiency rebate programs.

The hourly range for this role is $27.55 - $34.42, with a target compensation of $27.55 - $30.67 based on experience and qualifications.

Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).

AI Use

At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine.

Equal Opportunity Employer

Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.

Office Locations and a Remote Workforce

Energy Solutions operates as a predominantly remote workforce with offices in six different locations. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota.

Background Check Information

Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.

Reasonable Accommodations

Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodation@energy-solution.com.

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