Benefits Manager, NAMER

We are looking for a detail-oriented, strategic team player to join as a Benefits Manager on Asana’s People Team. In this role, you will design and scale foundational benefits programs that drive consistency, well-being, and equity across our North America organization. You will own key offerings, including health & welfare benefits, wellness, and retirement, ensuring every Asana has access to comprehensive, competitive support. The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that everyone can thrive, grow, and make a meaningful impact in support of Asana's broader mission: to help humanity thrive by enabling all teams to collaborate seamlessly and effectively.

This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

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Partner with the Head of Global Benefits to own the strategy, design, and execution of high-impact benefits programs across the U.S. and Canada.

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Shape Benefits Strategy: Design and continuously improve the overall experience, communications, and delivery of benefits programs, maximizing employee well-being and reducing friction for all Asanas.

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Manage Vendor and Broker Relationships: Own relationships with brokers, carriers, and third-party administrators across medical, dental, vision, life, disability, and retirement programs, leading renewals and ongoing performance management.

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Serve as the Benefits Systems Expert: Establish yourself as the administrator for our benefits administration platform, advising People Ops and cross-functional teams on strategy for enrollment, data integrity, governance, reporting, and process optimization.

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Build Cross-Functional Alignment: Partner with stakeholders in People Operations, Payroll, Finance, Legal, and Talent Acquisition to integrate benefits into the end-to-end employee lifecycle and lead cross-functional change initiatives.

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Ensure Compliance: Maintain deep working knowledge of relevant regulations (including ERISA, ACA, HIPAA, FMLA, and state-specific leave laws), ensuring programs and plan documents remain compliant.

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Maximize Program Outcomes: Design measurable frameworks for benefits utilization, employee satisfaction, and cost management using data to inform future strategy and investment.

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Apply an AI-first approach to streamline benefits administration and case management, creating personalized employee communications.

About you

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Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

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6+ years of experience in benefits program management, with a track record of owning and scaling health & welfare, and retirement programs.

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Expertise as a benefits administration system administrator or power user, with demonstrated ability to advise on enrollment strategy, data integrity, and reporting.

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Strong working knowledge of NAMER benefits compliance requirements (ERISA, ACA, HIPAA, FMLA, and state paid leave laws); familiarity with Canadian benefits programs is a plus.

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Familiarity with total rewards philosophy and inclusive, equity-informed benefits design.

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Clear, compelling communicator, both verbally and in writing, capable of synthesizing complex plan information and guiding employees with empathy.

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Approach problem-solving with a strong sense of urgency, meticulous attention to detail, and exceptional time management skills.

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Experience leading cross-functional change and influencing peer and senior stakeholders without direct authority. Comfort designing measurable success metrics and using data to drive decision-making.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $164,000 - $186,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

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Mental health, wellness & fitness benefits

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Career coaching & support

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Inclusive family building benefits

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Long-term savings or retirement plans

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In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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