Quality Systems Coordinator

Key Responsibilities

• Quality Management System- Maintain QMS procedures, work instructions, forms, and documentation.

• Ensure processes meet quality and customer requirements.

• Audits & Corrective Actions- Conduct internal audits and identify process gaps.

• Track corrective actions and verify effective resolution.

• Quality Data & Reporting- Monitor quality metrics, trends, and performance.

• Prepare reports and provide recommendations to leadership.

• Continuous Improvement- Identify opportunities to improve quality, efficiency, and consistency.

• Support process improvements and standardization.

• Training & Operational Support- Support quality training and communicate process changes.

• Partner with Operations and other teams to resolve quality issues.

Work Environment

• Primarily works in a warehouse and operational environment.

• Regular interaction with warehouse employees, supervisors, managers, leadership, and cross-functional departments.

• May require time spent on the warehouse floor observing processes, conducting audits, investigating issues, and supporting training.

• Must be comfortable working in an environment where operational priorities and quality requirements may change.

• May require occasional travel or support across multiple warehouse locations, as needed.