Home Health Intake/Scheduling Coordinator - Walnut Creek

Home Health Scheduling Coordinator (Full-Time)

Location: Walnut Creek, CA (On-site)Pay: $27–$32 per hour DOEExperience: 1 year Home Health experience required

Make a Meaningful Impact Every Day

Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.

This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.

Why Join Health Link?

•

Forward-thinking, transparent, inclusive culture

•

Competitive compensation

•

Medical, dental, vision, life insurance, 401(k) with match

•

Paid Time Off (up to 10 days)

•

Stability and growth within a well-established agency

•

Work alongside a collaborative team of clinicians and administrative staff

Key Responsibilities

•

Maintain and coordinate schedules for home health services

•

Assist with intake and process incoming referral information

•

Ensure cases are assigned and staffed within established timeframes

•

Communicate schedule updates to clinicians, patients, supervisors, and referral sources

•

Manage high call volumes with professionalism and a pleasant demeanor

•

Respond to urgent or emergency scheduling needs

•

Provide direction to field staff as needed to ensure appropriate patient coverage

•

Report scheduling changes and client concerns to supervisors

•

Verify time records against schedules

•

Follow up on scheduling issues reported by on-call staff

•

Attend required meetings and training

•

Maintain compliance with agency policies and procedures

•

Perform other duties as assigned

What Makes You Successful

•

Previous scheduling or intake experience (home health required)

•

Detail oriented with excellent verbal, written, and interpersonal communication skills

•

Friendly, professional phone presence and comfortable handling high call volume

•

Strong organizational and time-management skills

•

Ability to prioritize and multitask in a fast-paced environment

•

Strong computer proficiency

•

Knowledge of medical terminology preferred

•

Ability to work independently with minimal supervision

• Willingness to work occasional weekends and holidays as required to support patient care and operational coverage

Work Environment

•

On-site at our Walnut Creek location

•

Full-time position

•

Not remote

• Schedule may include weekends and holidays based on business needs