Senior Manager, Global Commercial Strategy

The ideal candidate is a strategic, analytical, and highly collaborative commercial operator who can lead through influence, improve cross-functional execution, and build repeatable processes that help teams serve customers more effectively:

Create a Competitive Advantage through WPA’s Supply Chain and Improve Customer Satisfaction.

• Serve as the primary Commercial Strategy owner for processes that require tight coordination between Operations and Commercial teams.

• Identify supply chain process gaps, root causes, and execution risks; implement practical improvements that reduce waste, improve profitability and customer experience, strengthen controls, and increase scalability.

• Identify customer needs and adjust existing processes to best meet needs and improve overall experience of global customer-base.

• Ensure connection and transparency between Wonderful’s best-in-class global supply chain advantages and critical customer needs to reduce friction and complexity.

Serve as the Defined Owner for the Customer – Drive Commercial Data, Tools, and Customer Service Enablement to Support Voice of the Customer

• Own the development, maintenance, and improvement of tools, dashboards, and reporting routines that provide Commercial teams with timely, accurate, and actionable operational information.

• Partner with Operations, Logistics, Sales, and Customer Service to ensure teams have visibility into availability, allocation, timing, risks, and customer-impacting decisions.

• Identify gaps in data flow, reporting, handoffs, and tools that limit customer service quality; develop practical solutions that improve speed, accuracy, and consistency.

• Create clear documentation, playbooks, and communication routines that help customer-facing teams respond to customer needs with confidence.

• Ensure data, tools, and process outputs are designed around the needs of the teams serving customers and are adopted consistently across the organization.

Go-to-Market Readiness and Commercial Execution

• Lead workstreams that support annual crop-year go-to-market planning for the non-branded / industrial business, while coordinating with branded teams where shared processes, operational inputs, tools, or customer-service needs overlap.

• Partner with sales and business leaders to gather customer, channel, market, and operational inputs and convert them into clear recommendations and action plans.

• Ensure commercial plans, materials, tools, and communications are aligned with business priorities and ready for execution.

• Coordinate the development and deployment of sales enablement tools, training materials, playbooks, and standard operating procedures.

Annual Strategic Initiatives and Cross-Functional Execution

• Manage high-priority commercial initiatives from scoping through implementation, including timelines, deliverables, stakeholder alignment, and risk management.

• Facilitate collaboration across teams and geographies to drive decisions, remove barriers, and ensure smooth execution of strategic initiatives.

• Establish clear workplans, meeting cadences, accountability mechanisms, and communications for complex cross-functional projects.

• Lead through influence in a matrixed organization, ensuring stakeholders understand roles, decisions, dependencies, and next steps.

Executive Communication and Decision Support

• Prepare executive-ready briefing documents, presentation materials, analyses, and recommendations for senior leadership meetings.

• Synthesize commercial, customer, market, operational, and financial inputs to frame business issues and support decision-making.