Warehouse Operations Analyst

Invoice Processing, Validation & Controls

• Process logistics and warehousing invoices in alignment with contractual rates, rate cards, and defined tolerance thresholds

• Validate vendor charges against contracts, accessorial schedules, and supporting documentation, identifying, investigating, and resolving billing discrepancies such as overcharges, duplicate billing, and incorrect rate applications.

• Exercise judgment in approving, rejecting, or escalating invoices based on contractual compliance and financial impact

• Maintain and update rate sheets, contracts, and billing reference data to support accurate invoice validation

Exception Management & Vendor Coordination

• Serve as the primary point of contact for vendor invoice inquiries and exceptions, proactively resolving disputes and following up on missing, incomplete, or inaccurate invoices to ensure timely, accurate billing and clear documentation of outcomes.

• Partner with Logistics and Finance teams to resolve complex billing issues and improve invoice accuracy

Month-End Close & Accruals

• Prepare and submit accruals for logistics expenses not yet invoiced, ensuring alignment with actual activity and expected costs

• Partner with vendors and internal stakeholders to improve the accuracy and reliability of accrual estimates

• Support month-end and quarter-end close processes, including reconciliation of logistics expenses and variance analysis

Warehouse Quality & Inventory Governance

• Own the reporting and reconciliation of all Quality Hold inventory, ensuring internal inventory records remain synchronized with warehouse management system (WMS) reports

• Compile and report warehouse quality exceptions, hold inventory, and product disposition activity, including pest activity, frozen product, odors, damaged product, and other discrepancies

• Maintain centralized dashboards and recurring reports to identify trends, root causes, and opportunities for corrective action while providing visibility to Operations, Quality, and leadership teams.

• Coordinate, monitor, and document the disposition of non-sellable inventory, including destruction, recycling, donation, or other approved methods, while maintaining complete records of approvals, Certificates of Destruction/Recycling, supporting documentation, associated costs, and transaction closure.

• Work with Quality, Warehousing, Finance, and third-party warehouse partners to ensure timely execution and documentation of product disposal activities.

• Coordinate and document warehouse inspections for RMAs, seal exceptions, and other inbound quality issues, including disposition decisions and release records

Operational Analytics & Continuous Improvement

• Develop and maintain KPI reports, dashboards, and operational metrics supporting warehouse performance, financial visibility, inventory accuracy, quality performance, and operational decision-making.

• Develop and implement reporting enhancements and automation that reduce manual work, improve data visibility, and strengthen warehouse reporting processes.

• Assist with inventory reconciliations, operational data validation, and system accuracy to support warehouse inventory integrity.

• Provide analytical and administrative support for warehouse operations, inventory controls, cost management, audits, and special projects.

• Maintain documentation, SOPs, and reporting tools to improve consistency and operational execution.

• Cross-train across warehouse operations, inventory governance, financial controls, and quality processes to provide operational support as business needs evolve.