Accounts Payable Associate

The Accounts Payable Associate, reporting to the AP Manager supports the organization’s financial operations by managing day-to-day accounts payable activities, ensuring timely and accurate processing of vendor payments, and delivering high-quality customer service to internal stakeholders and external vendors.

This role is well-suited for a detail-oriented professional who thrives in a high-volume, process-driven environment and is interested in developing expertise in accounts payable operations within a complex, multi-entity organization.

The Accounts Payable Associate works closely with the Accounting team, Purchasing, and Technology teams to support efficient payment processing, maintain accurate financial records, and contribute to continuous process improvement and system optimization.

Accounts Payable Processing

• Process purchase order-backed invoices in a timely and accurate manner.

• Review, validate, and enter invoices into the accounting system, ensuring proper general ledger coding, purchase order matching, and approval workflows.

• Support timely payment execution by monitoring invoice status and following up on outstanding approvals.

• Maintain accurate and complete documentation for all accounts payable transactions in accordance with internal controls and procedures.

Vendor and Stakeholder Support

• Serve as a primary point of contact for vendor and internal inquiries related to accounts payable.

• Respond to inquiries in a timely, professional, and customer-focused manner using designated systems (e.g., Zendesk).

• Communicate payment status and timelines clearly to vendors and internal stakeholders.

• Collaborate with vendors to ensure invoices are submitted correctly and to the appropriate channels.

Systems and Process Support

• Utilize financial and workflow systems (e.g., Coupa, Sage Intacct) to manage accounts payable processes efficiently.

• Identify, troubleshoot, and escalate system or integration issues impacting invoice processing or payments.

• Perform basic reconciliations between systems to identify and resolve discrepancies.

• Partner with Purchasing and Technology teams to resolve purchase order issues, coding questions, and workflow bottlenecks.

Continuous Improvement and Team Support

• Identify recurring issues or inefficiencies in accounts payable processes and recommend improvements.

• Support ongoing efforts to enhance automation and improve the end-user experience.

• Assist with ad-hoc projects and process improvement initiatives as needed.

• Contribute to maintaining a collaborative, solutions-oriented team environment.