Medical Business Associate -Adult Crisis Residential Program

A Day in the Life 

Obtains/verifies all required patient information and enters the information into the registration system following the screen flow in an accurate manner. Completes all assigned registrations in an expedient manner subject to department requirements.

Inputs and updates all insurance information in appropriate screens.

Schedules patient appointments which may include: return office visits, referrals, diagnostic testing/procedures.

Review instructions/preps, time and dates for diagnostic testing/procedures.

Collect copays and balances due on patient accounts.

Greets patients professionally in person and over the telephone.

Respond effectively and in a customized manner to patients and families.