Wonderful Leader

SUMMARY OF POSITION

The Wonderful Leadership Program is a full-time, two-year rotational program that offers the opportunity to expand your potential and become a leader at Wonderful Pistachios & Almonds. Throughout each rotation, the Wonderful Leader will launch and implement new projects that drive business productivity and improve department processes. They will also be exposed to a broad range of tasks per department needs, offering a cross-functional, company-wide experience that further develops leadership and problem-solving skills. Department rotations within the Wonderful Leadership Program include, but are not limited to: Preprocessing, Roasting, Packaging, Shipping, Harvest, Human Resources, and Supply Chain.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operations Management:

 • Achieve production goals on time, in a safe and waste-free manner.

• Manage standard work within responsible zones to achieve production output and quality targets.

• Monitor scheduling the dashboard frequently and make the necessary adjustments.

• Address downtime.

• Maintain and update production records and KPIs.

• Work on continuous improvements projects.

• Manage a crew of production workers.

• Lead and participate in daily startup meetings.

• Ensure crew and work area is operating at company safety standards.

• Create work schedules for the employees and coordinate with the Time Department any changes.

• Attend pass-down meetings and provide status updates.

• Assign employees to work areas per daily production needs.

• Manage employee performance, including performance reviews, disciplinary actions, attendance, etc.

• Interview, select and train new employees per department needs.

• Handle conflict resolution.

• Business Administration:

 • Analyze data and create reports and key performance indicators.

• Attend daily meetings and provide updates to management.

• Communicate issues with stakeholders and customers.

• Negotiate with internal and external customers, advocating for the needs of the department.

• Explore business opportunities per company needs.

• Plan and execute special projects with continuous improvement efforts.

• Provide work direction to one or more technical or clerical staff or act as a team lead on designated projects or assignments.

• Conduct plant visits in assigned areas and promptly follow up with any questions or concerns presented by the employees.

• Provide guidance to employees regarding the company’s procedures, trainings and progression opportunities.

• Supply Chain• Prepare, analyze, and approve customer supply orders following good manufacturing practices and safety practices.

• Communicate directly with customers and sales team members at the corporate (wholesale/retail) level to resolve issues quickly.

• Assist all aspects of customer service department on an as needed basis.

• Act as a liaison between the company and the external customer, addressing issues and finding proper solutions per business needs.

• Execute shipping logistic plans per customer needs.

• Prepare and ensure proper documentation for each customer order.

• Master the use of the company’s technical platforms.

• Collaborate with other departments to ensure in-time order completion and shipment.

 

Other responsibilities include:

• Provide day-to-day direction of employees and ensure compliance with company policies.

• Cultivate continuous improvement activities, manage 5S, and apply lean thinking into the day-to-day operations within all areas of responsibility.

• Participate in and lead problem solving activities with production teams, management, and fellow colleagues using the PDCA methodology.

• Utilize teamwork and leadership skills to complete company projects and meet deadlines.

SKILL REQUIREMENTS

Language skills

• Must be able to communicate in English both verbal and in writing.  Must be verbally fluent in Spanish or willing to learn conversational Spanish during the program.