Accounts Receivable Analyst

• Make daily collection calls, send e-mail correspondence to the customer AP department or file claims in the customer web portal.

• Monitor customer account details for non-payment, delayed payment, and other irregularities.

• Send statements and invoice copies to outstanding customers

• Process daily chargebacks, identify, validate, disputes

• Minimize deductions by communicating the proper compliance procedures to the respective departments

• Work with the sales and trade management to coordinate and resolve client issues.

• Compile back up documentation for validation/disputes

• Identify and execute the necessary process adjustments

• Follow established procedures for processing receipts (ACH, wire, credit card, checks) using online bank access.

• Reconcile accounts weekly and monthly and investigate and resolve customer queries or discrepancies in receipts v. invoicing as need.

• Assist with the cash application of customer accounts,

• Organize a recovery timeline and initiate collection efforts.

• Communicate with the clients regarding invoicing issues and outstanding payments via phone and/or e-mail/ web portal.

• Assist department senior manager and other members of the department with ad hoc requests & special projects.

• Analyze aged receivable documents

• Assist with audit requests as it relates to AR.