Market Quality Compliance Manager

Regulatory & Market Compliance

• Collaborate with the NPD, marketing and regulatory teams, to comply with importing countries’ labeling requirements.

• Monitor global regulatory changes impacting bottled water and packaging by establishing a strong working relationship with the regulatory team and conducting market research

• Maintain a register of all regulatory requirements and approvals for markets served.

• Support market entry activities by validating compliance readiness.

Traceability & Product Disposition

• Oversee product disposition processes to ensure full traceability, documentation, and compliance with regulatory and internal audit requirements.

• Ensure accurate tracking of non-conforming product, including root cause, disposition pathway, and reconciliation of destroyed volumes.

• Partner with supply chain and third-party providers to validate destruction certificates and audit compliance.

Cost of Quality & Reporting

• Collate, analyze, and report cost of quality (CoQ) data, including waste, rework, recalls, and non-conformance costs.

• Prepare executive-level dashboards and insights for Senior Leadership Team (SLT) reporting.

• Identify trends and cost drivers and recommend improvement initiatives.

Sustainability Programs

• Manage Extended Producer Responsibility (EPR) reporting across applicable markets, ensuring accuracy and adherence to local regulations.

• Compile and submit data related to packaging volumes, materials, and recycling obligations.

• Support financial forecasting and reconciliation of fees related to the sustainability programs.

• Coordinate registrations, certifications, and reporting requirements related to post-consumer recycled (PCR) plastic usage.

• Ensure supplier documentation and traceability for recycled materials meet regulatory and certification requirements (e.g., food-grade compliance).

• Track and report PCR usage against corporate sustainability targets.

Quality Systems & Governance

• Maintain and improve quality and compliance management systems aligned with ISO, HACCP, and food safety standards.

• Support internal and external audits, including regulatory inspections and certification audits.

• Develop and maintain standard operating procedures (SOPs) related to compliance activities.

Risk Management & Issue Escalation

• Identify compliance risks across markets and proactively implement mitigation strategies.

• Lead or support investigations into compliance breaches, labeling errors, or market complaints.

• Coordinate recall readiness and mock recall exercises.

Data Management & Digital Systems

• Data analytics of products received into 3PL warehouses to identify opportunities for improvements and reduction in Cost of Quality.

• Support digitalization initiatives to improve compliance tracking and reporting.

Stakeholder Engagement

• Partner with regulatory affairs, legal, marketing, supply chain, and sustainability teams to ensure end-to-end compliance.

• Act as the key point of contact for market compliance issues.

• Provide guidance and training to internal teams on regulatory and labeling requirements.

Continuous Improvement

• Identify opportunities to streamline compliance processes and reduce complexity across markets.

• Lead or contribute to cross-functional improvement projects.

• Implement best practices across regions.

Requirements

• Must be able to lift up to 50 lbs

• 10% travel