Sr. Manager, International Logistics

• Lead execution of international logistics and customer service operations across Asia, Australia, Europe/Middle East, and Latin America

• Directly manage, coach, and develop four regional leaders, ensuring alignment, accountability, and strong performance

• Oversee day‑to‑day execution of warehousing, drayage, outbound transportation, and customer service for international markets

• Ensure consistent and reliable order fulfillment and service levels across more than 65 countries

• Oversee customs clearance execution and ensure compliance with local regulations in all international markets

• Partner with Planning and Sales teams to align logistics execution with demand forecasts and market needs

• Collaborate with Finance to manage the logistics operating budget in support of effective execution and service delivery

• Lead resolution of service disruptions, customer escalations, and cross‑regional operational issues

• Drive continuous improvement initiatives to enhance service reliability, efficiency, and scalability

• Establish and monitor performance metrics related to service levels, execution quality, and customer experience

• Support expansion into new international markets by enabling operational readiness and process development