Manager, Executive Office (Strategy & Digital)

Executive & Strategic Support 

• ​Provide high-level support to the Chief Strategy & Digital Officer, by managing priorities, optimizing time allocation, and ensuring alignment against key business objectives 

• ​Act as a strategic partner by anticipating needs, identifying gaps, and proactively driving solutions to support executive effectiveness 

• ​Anticipate needs and prepare materials for meetings, presentations, correspondence, and calls 

• ​Draft, proofread, and manage confidential correspondence, reports, and presentations 

• ​Partner closely with members of the Strategy and Digital Transformation teams to gather, synthesize, and communicate information 

• ​Lead special projects and cross-functional initiatives, track progress and ensure follow-through on key deliverables 

• ​Responsible for maintaining internal program and trainings compliance 

• ​Liaison with Human Resources to lead People initiatives within the department 

• ​Make independent decisions in a timely manner that aligns with executive priorities 

​Operational & Administrative Excellence 

• ​Manage competing priorities and resolve issues with sound judgment, urgency, and discretion 

• ​Analyze and synthesize information from multiple sources into clear summaries, insights, and action items 

• ​Track and support budgets, timelines, and operational updates 

• ​Evaluate and analyze invoices to optimize spend 

• ​Maintain organized digital and physical files, ensuring secure handling of sensitive materials 

• ​Submit timely and accurate expense reports 

​Communication, Professionalism & Confidentiality 

• ​Serve as a trusted point of contact for internal and external stakeholders, screening and responding to communications on behalf of the Chief Strategy & Digital Officer 

• ​Facilitate clear, timely communication across executives, teams, and partners 

• ​Handle sensitive information with the highest level of confidentiality and professionalism 

• ​Build strong relationships and collaborate effectively with other Assistants and foster a culture of teamwork and mutual respect 

​Events & Coordination 

• ​Plan and execute department meetings, offsites, and events, ensuring seamless logistics and budget discipline 

• ​Coordinate internal and external meetings and ensure follow-through on action items 

• ​Oversee complex calendar management, ensuring alignment with business priorities and maximizing executive effectiveness 

• ​Manage travel planning and logistics with a proactive, solutions-oriented approach, including contingency planning support