Sales Operations Associate

• Full lifecycle management of promotional plans in our trade promotion management system (TPM)• Regular status and activity calls with Sales Account Executives

• Promotional plan entry, rework, and edits

• Validate volume forecast adjustments

• Pricing discrepancies

• Deduction and invoice resolution

• Manage customer portal requirements including:• Customer portal entry and deal management

• Complete and submit sales administration forms including new item forms, cost change forms, and more

• Promotional contracts

• Create and communicate promotional sell sheets

• Maintain comprehensive Standard Operating Procedures for assigned regions and customers

• Partner with sales, FP&A, and accounting to support, train on, and optimize our TPM platform

• Oversee promotional spending activity by working with internal and external parties

• Investigate customer deductions and resolve short/outstanding customer payments

• Provide support to Sales Account Executives on key account updates and strategic changes during business unit sales planning meetings.

• Maintain organized archive of all work and manage applicable supporting documentation in company shared drives and customer portals

• Identify tactical sales administration implications for changing business conditions and rapidly execute solutions

• Attend up to 5 sales/team meetings per year (minimal overnight travel required)