Bilingual Customer Service Reps. Needed

• Processing member and/or provider information, answering member questions, referring issues to health networks and/or making recommendations for further contacts within the organization.

• Documents information via the computer system.

• Verify member eligibility for providers.

• Function efficiently and productively in a high volume telephone call center.

• Provide follow-up assistance as needed.

• Assist data entry and other departments with special projects as needed.

• Establish and maintain effective interpersonal relationships with members, coworkers and the public.

• Speak, understand, read and/or write a second language in addition to English may be required for some assignments.

• Other duties as assigned by management.