Active Directory/Technical Administrator

This person is a help desk technician

This person will be assigning and enforcing security policies for all computers and installing or updating software. They will create, modify and terminate users using Active Directory.

Position Purpose: Serve as the primary contact in providing customer service and technical support to internal partners and vendors with more complex issues.

• Design, build and/or test new systems, processes or services

• Respond to requests for new services

• Document workflow of processes within the organization

• Investigate, research and troubleshoot more complex IT related issues

• Perform new user IT training and communication of IT policies and standards

• Perform scheduled departmental audits and report findings to management