Bilingual Procedure Scheduler

• Process inbox - Daily

• Process voicemail & return calls - Daily

• Q-lines

• Appointments

• Schedule & Re-Procedures

• Schedule Diagnostics

• Answer and return patient calls in a timely manner

• Documentation

• Constant communication with physician, medical assistant and staff

• Review doctors schedule weekly and daily and make/update changes for physicians schedule

• Follow up protocol – calls to patient on a weekly/bi-weekly basis

• Clearance prior to procedure processing

• Sending letters to patients

• Pull charts as needed

• Recall