RN Care Coordinator

Position Summary:

Provides a deliberate patient and family centered partnership with the healthcare team that facilitates a seamless patient experience between the Inpatient and Outpatient settings. The Care Coordinator works to maximize the patient’s health outcomes and the patient experience by identifying patient and family needs, completing pre-visit planning, supporting the clinic visit and providing closure to the clinic visits.

Major Job Duties:

• Coordinates care across the health care continuum within designated sub-specialty population(s). Serves as single point of contact by facilitating and overseeing transitions in care within and between care settings, providers, and services.

• Manages patient care in-between clinic visits including communication with primary and referring providers.

• Promotes safe, satisfying patient centered care as defined by the patient and family centered care model.

• Facilitates proactive disease management/preventative health care using evidenced based practice.

• Completes visit closure and summarizes visit.

• Completes pre-visit planning to optimize patient visit. Ensures that appropriate authorization for

• procedures/devices and medications have been obtained prior to services needed

• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level of population served. (as applicable)

• Performs other duties including Performance Goals developed by manager and employee and reported in the employee’s Performance Review as part of UMPhysicians’ Performance Management tools