Prior Authorization Pharmacy Technician

A nation's leader in providing comprehensive health care solutions for those in most need and the chronically ill has a Pharmacy Technician position to start in early October 2015.

Under the general supervision of the Supervisor of Pharmacy Prior Authorization Technicians, the Pharmacy Techs  will assists in the prior authorization process:

• Responsible for receiving and reviewing prescription prior-authorization requests from contracted providers via telephone, fax, email, or surface mail. 

• Responsible for providing general PA information requests via telephone, fax, email, or surface mail to providers, members, and/or clients and initiating information requests from providers when additional information is required to adjudicate a prior authorization request. 

• Assist pharmacies, if needed, in resolving obstacles for a PA related medication. 

• Responsible for accurate and timely data entry of prior-authorization requests within the systems. 

• Identified, reports, and escalates any complaints to immediate manager. 

• Maintain confidentiality of protected member medical information.