Eligibility Specialist

• Verify eligibility and benefits for all patients with appointments including the deductible and co-pay information prior to the appointment time.  Make comments in each account in the Practice Management system.

• Obtain referrals/authorization/LOA from PCP, referring physician’s offices or insurance company if needed.

• Cancel or reschedule patients based on insurance information, as needed.

• Print next day appointment schedule for all doctors in both offices and review for any add on patients.

• Verify demographic information on new patients and any patients with changes.

• Complete all emails daily for add on patients to the appointment schedule.

• Help answer phones.

• Cover for front desk personnel, as needed. 

• Other duties as assigned.