Prior Authorization Pharmacy Technician

The Prior Authorization Technician I will assist callers by providing quality service through efficient and accurate prior authorization service support.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions

• Answer calls from pharmacies, physicians, and other medical professionals in support of member prior authorizations.

• Answer calls from members and patient representatives in support of member prior authorizations.

• Provide specialized information on a variety of matters relating to the processing of prior authorizations; assist the pharmacist with prior authorization requests.

• Provide support to the Catamaran call center.

• Perform clerical functions incidental to prior authorization activities.

• Compile statistical data. Assist with reports and analyses.

• Assist with reviewing and updating client-specific procedural documents.

• Full-Time; some evenings and weekends may be necessary.

• Other special projects and tasks as assigned.