Certified Medical Assistant

Assists staff, providers, residents and medical students with patient care, clerical, and organizational tasks using a team based approach in providing patient care. Responsible for appointment scheduling, diagnostic testing and medical record management. Provides information to patients so they may fully utilize and benefit from the care services. Conveys a positive image of USF Health. May be assigned to specific medical specialty (e.g., surgery, cardiology, neurology, etc.) to help with patient care related to that specialty or may be expected to cross-cover multiple specialties.

Essential Functions:

• Knowledge of basic organizational tasks and patient care management skills with demonstrated specialty competencies.

• Ability to recognize and report abnormal symptoms of patient conditions.

• Ability to administer medication injections as ordered, with scope if your practice.

• Phlebotomy skills preferred.

• Aseptic technique preferred.

• Adept at electronic medical record and proficient in computer skills, including Windows and MS Office.

• Note: Must successfully demonstrate competencies within job position.

SPECIFIC DUTIES AND RESPONSIBILITIES:

65%

• Patient Care Management

• Checks patient in and out in a timely manner

• Vital signs/measurements are taken and recorded in the EMR

• Prepares patient and assists provider with exams/treatments/procedures

• Administers Subcutaneous, Intradermal and Intramuscular injections

• Provides basic life support (BLS) / Automated External Defibrillator (AED) as needed

• Provides basic lab procedures/collects lab specimens

• Performs phlebotomy skills

• Manages refill prescriptions as authorized by provider

• Conducts patient education

• Adheres to infection control / safety guidelines

30%

• Organizational Tasks

• Schedules diagnostic studies

• Processes messages and responds timely

• Obtains lab results and documents in the medical record

• Reviews medical record documentation prior to patient visit for completeness / preps medical record

• Coordinates emergency visits or “add-on” patients

• Orders medical supplies as needed

• Stocks exam room/ work area – maintains equipment and examination rooms according to established procedures

• Act as a liaison between providers, patients, pharmacies, hospitals, other health care professionals and nonclinical staff to provide a team approach to patient care. (team meetings, daily huddles to review daily schedules and enhance pt care)

• Serves as a clinic Preceptor for new staff

• Prepares / submits appropriate Provider clinic change forms as directed by Provider and/or supervisor

5%

• Perform other duties as directed by supervisor