Insurance Verification / Billing Representative

Are you an experienced Insurance Verification / Billing Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

Daily Responsibilities: 

Conduct inbound and/or outbound calls to patients, doctors’ offices, and insurance companies as necessary or required to complete tasks.

Respond to telephone inquiries (inbound calls): ascertain patient needs; respond appropriately & with urgency to patient requests, questions, complaints & concerns.

Ensure the existence & accuracy of patients’ Medicare, private, supplemental and/or secondary insurance.

Qualify patients’ orders & insurance eligibility based on Physicians’ Orders.

Ensure that new patients receive all required forms, documents, and disclosure statements.

Patient Export: Export patient information into database.  Complete patient file maintenance.  Enter initial supply orders into database.

Contact insurance companies to obtain claim status.

Handle denials & appeals for private insurance and some Medicare patients.

Bill orders corresponding to a denial or change to the patient’s account.

Ensure accurate changes / data entry of patient records, including service issues.  Update patient files for known changes to patient records.  Ascertain that all updated changes are accurately entered in the appropriate application/system.

Minimum Education/Licensures/Qualifications:

2-3 years’ experience with insurance verification, referrals and strong customer service experience

Experience billing and/or processing insurance claims.

High tolerance for repetitive tasks.

Able to work weekend hours (Sat 9am-2pm), on a rotating schedule.

High school Diploma

Must have strong communication skills

Skills & Requirements:

Familiarity with standard concepts, practices, and procedures related to the pharmaceutical/medical environment, specifically in regards to urology/catheters and related equipment/supplies.

Call Center experience, and/or related telephone-skills experience in an insurance company, medical or doctor’s office.

Willing & able to provide superior customer service.

Basic computer knowledge.

Detail-oriented, with strong data entry skills.

High tolerance for repetitive tasks.

Strong, professional communication skills, both written & verbal.

Proper phone etiquette.

Hours for this Position:

Monday – Friday (9:00 AM- 5:00 PM) + intermittent Saturdays hours (9:00 AM- 2:00 PM)

Advantages of this Opportunity:

Competitive salary, $13-$14.50 per hr. (Depending on relevant experience)

Growth potential

Fun and positive work environment

Interested in being considered?

If you are interested in applying to this position, please click on the apply now