Bilingual Call Center Scheduler

• Knowledgeable of all physician’s specialties, schedules and insurances

• Schedule patient appointments for all practice physicians and locations

• Triage patient complaints thoroughly when scheduling their appointment

• Assists front desk staff with referral scheduling

• Complete “Triage Tech Sheet” and process per protocol

• Enter or verify all personal and billing information when scheduling appointments for New or Established patients

• Notify appropriate location of cancel, reschedule, or WI appointments including completing Call Logs in a timely manner

•  Requirements: