Medical Switchboard Operator

• Direct all calls via a switch board (desk top software)

• Handle multiple lines ringing at once and successfully direct each call without loosing any (both in Spanish and English) 

• Page over head to all departments

• Monitor all Q lines

• Storage room inventory and ordering supplies

• Assist with Recalls for procedures (sending out letters)

• Creating patient packets for the ov schedulers

• Process incoming and outgoing mail

• Process return mail

• Assist with processing incoming records for patient appointments

• Portal management

•  Meter readings

• Process Operator voicemail during lunch break

• Order toners and maintain log

• Will get voicemail during lunch break (12-1) and will have to listen and direct those messages

• Other duties as needed.